Managed IT for Perth. Engineers who own it.
Perth's isolation and AWST time zone create infrastructure challenges that east-coast providers consistently mishandle. We configure monitoring and alerting appropriate for the WA environment.
Western Australian businesses don't need engineers learning your time zone on the fly. Our monitoring windows, on-call coverage and response times are configured for Australian business hours — not just AEST. Mining and resources operations running infrastructure across CBD offices and remote sites get out-of-band management configured so a dropped primary link doesn't mean losing visibility into a server hundreds of kilometres away.
Everything your Perth server needs to keep running.
Monitoring & alerting
CPU, memory, disk, network, process health, service availability, cert expiry, backup job status. Alerts go directly to the on-call engineer.
Patching & updates
OS security patches applied on a tested schedule. Software updates reviewed for breaking changes before deployment to production.
Backups & restores
Automated daily backups with periodic restore verification. We test that backups actually work — most backup problems are discovered during a restore, not before.
Incident response
On-call coverage for production incidents. Engineer responds directly — not a ticket queue or a helpdesk that escalates to a specialist who escalates to another.
Performance & capacity
Trend analysis on resource utilisation. Capacity expansions planned before they become emergencies. Performance bottlenecks diagnosed and resolved.
Security hardening
Firewall rules reviewed, unnecessary services disabled, fail2ban and brute-force protection configured, audit logging active. Baseline hardening on every server we manage.
What Linux and Windows support actually covers.
"Server support" means very different things depending on who is selling it. For Perth clients it means these platforms, managed by the engineers who run them in production — not a generalist helpdesk working through a runbook.
Debian & Ubuntu
LTS releases kept current — package updates on a tested schedule, kernel upgrades planned rather than deferred, and release upgrades handled before a version drops out of support.
RHEL & AlmaLinux
Enterprise Linux including SELinux policy, repository and subscription management, and in-place major-version upgrades where the workload allows it.
Windows Server
Security patching on a tested schedule, role and service configuration, and the same monitoring, alerting and backup verification applied to Linux hosts.
Mail platforms
Postfix and Exim on Linux, Exchange on Windows, and the authentication layer around them — SPF, DKIM and DMARC alignment, plus deliverability and blacklist monitoring.
Web & application stack
nginx and Apache, PHP-FPM, database services, and TLS certificate issuance and renewal monitored so an expiry never takes a site offline.
Hardening & access control
SSH policy, host firewalling, intrusion prevention and audit logging applied as a baseline, not as remediation after an incident.
The baseline we apply is public: see the Linux server hardening checklist.
WA's geographic isolation and resources-heavy economy create unique infrastructure requirements — including AWST-appropriate alerting and awareness of west coast data centre options.
We host in Australian data centres — including NextDC P1 (Perth CBD) and Equinix PE2 — so your data stays in Australian jurisdiction. No offshore handoffs, no overseas helpdesks. When something requires attention at 2am, an Australian engineer responds.
Primary industries we serve in Perth: mining, resources, oil & gas, construction, marine.
Reactive support
- ✕ You notice something wrong
- ✕ You raise a ticket or call
- ✕ Engineer starts diagnosing
- ✕ Root cause found, fix applied
- ✕ Business was affected for hours
Proactive management
- Monitoring detects the signal
- Engineer alerted before impact
- Problem resolved proactively
- You get a brief summary
- Business was never affected
Frequently asked questions
- What types of servers do you manage for Perth businesses?
- Linux servers (Debian, Ubuntu, RHEL/AlmaLinux) and Windows Server environments. Most Perth clients run a mix — Linux for web and application workloads, Windows for Active Directory and line-of-business applications. We have particular experience with mining, resources, oil & gas businesses in Perth and understand the specific reliability and compliance expectations each sector brings. We manage the full estate from a single engagement.
- Which industries in Perth do you work with most?
- WA's geographic isolation and resources-heavy economy create unique infrastructure requirements — including AWST-appropriate alerting and awareness of west coast data centre options. We work across mining, resources, oil & gas, construction, marine. Each has different tolerance for downtime and different compliance requirements — healthcare and finance demand audit trails and documented controls, resources and construction need 24/7 availability with clear after-hours procedures. We configure monitoring, patching schedules and response protocols around the actual requirements of your industry, not a generic MSP template.
- Is on-site support available in Perth?
- We provide remote management as standard — 95% of server work is done remotely and resolved faster that way. When physical access is genuinely required (hardware replacement, physical racking), we coordinate with local hands in Perth. We'll tell you clearly when that applies.
- Where is data hosted for Perth clients?
- Australian data centres throughout. For Perth clients this typically means NextDC P1 (Perth CBD) or Equinix PE2. Data stays in Australian jurisdiction — no offshore routing, no overseas helpdesk handoffs.
- Are there long-term contracts?
- No. We work on monthly engagements with no lock-in. Most Perth clients stay because finding another specialist who knows their environment as well as we do is the harder path — not because we've locked them in.
Perth servers. Managed properly.
Starts with a conversation about your current environment. No lock-in. Australian engineers, Australian hosting.
Australian businesses. Local engineers. No offshore subcontracting.